These General Conditions of Contract (hereinafter: GTC) are valid for all orders and shipments that take place between Marco Minchiatti VAT number 03180410544 CF: MNCMRC68A16E975N based in Strada Marscianese Sud, 1 – 06053 Deruta (PG) (hereinafter: and its customers through the online site:

Order procedure, contract conclusion, quantity limitation

Order procedure

  • By clicking on the product, the customer is taken to the relevant product sheet where he can view the details of the article, for example the composition, the processing method, the quality of the ingredients and the nutritional label. Then by setting the desired quantity and clicking on the cart symbol, it will insert the product in a virtual shopping cart.
  • By clicking on the item “view cart”, the customer displays a summary of the selected goods and has the possibility to check and modify his choice.
  • To complete the purchase, the customer can proceed by clicking on “Complete order”. At this point, you will have to enter the shipping and order sending address in the following screens.
  • On the same page, the customer views a “Preview” of the order, complete with prices (including VAT) and options and delivery costs.
  • To complete the order, then send a binding offer, the customer must click on the payment method and the “place order” button.

Conclusion of the contract

The display of the product assortment in our e-shop is provided for information purposes only and does not represent a binding offer for sale. Only when the customer clicks on the “Buy” button does he send us a binding offer for the conclusion of a purchase contract. The customer then receives an automatic confirmation by e-mail of the receipt of the order (“Immediate order confirmation”). This confirmation does not yet represent acceptance of the offer by The contract is finalized only when sends the goods to the customer, always confirming their fulfillment by e-mail (“Order fulfillment confirmation”).

Conclusion of the contract in case of advance bank transfer

In case of choice of the advance payment method, the purchase contract will be considered concluded with the sending by of the payment information. The customer will receive this communication within 24 hours following the processing of the order. The confirmation of receipt of the order does not represent the payment information. If you have selected the advance bank transfer as a form of payment, the amount will be paid no later than 7 days from the time of the information email by bank transfer to the current account indicated. The payment is considered to have been made when the invoice amount is credited to our current account, so the date of the transfer is decisive for the purposes of the expiry of the payment terms. If we do not register the payment within the aforementioned 7 days, the order will be automatically canceled.

Prices and delivery costs


All prices are inclusive of delivery costs.

Shipping and delivery

The delivery will be carried out within the times communicated to the customer.

Orders will be processed within the limit of the warehouse stock, or if the product is customized, respecting the times agreed with the customer. In the event that fails to ship the ordered product, it reserves the right to terminate the contract. In this case will immediately inform the customer and issue a refund of all services already paid by the customer.

If the goods sent have been damaged during transport, the customer is required to immediately inform the Customer Service In this way will have the opportunity to file a claim against the carrier or take advantage of damage insurance. Failure to notify the customer does not invalidate his legal warranty rights.

To optimize delivery, transmits the customer’s email address and telephone number (if indicated) to the shipping companies. This communication is an integral part of the contractual relationship with The customer will therefore not be granted any choice or right of withdrawal if the telephone number (optional) has been provided when filling in the data for the order.

Retention of title

The goods remain the property of until payment is received. Without the authorization of the customer cannot pledge, transfer as guarantee, transform or manipulate the goods before the transfer of ownership.

Right of withdrawal

Customers, as consumers, have a fourteen-day right of withdrawal. The term “consumer” means any natural person who, in contracts covered by this Directive, is acting for purposes which do not fall within the framework of his commercial, industrial, craft or professional activity. The following provisions apply regarding the right of withdrawal and the related exclusions. In case of doubts or need for clarification regarding the right of withdrawal, please contact using the contact details on the contact page.

Instructions on the right of withdrawal

Right of withdrawal

You have the right to withdraw from the contract, without giving any reason, within 14 days. The withdrawal period begins when you or a third party, other than the carrier and designated by you, acquire physical possession of the last good.

To exercise the right of withdrawal, you must inform us (by post at Marco Minchiatti Strada Marscianese Sud, 1 – 06053 Deruta (PG), or by contacting us at: +39 347 46645994, or by email by writing to: [email protected] ) of your decision to withdraw from this contract by means of an explicit declaration (for example a letter sent by post or e-mail).

To meet the withdrawal deadline, it is sufficient for you to send the communication relating to the exercise of the right of withdrawal before the withdrawal period has expired.

Effects of withdrawal

If you withdraw from this contract, you will be reimbursed for all payments you have made to us, including delivery costs (with the exception of additional costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery to offered us), without undue delay and in any case no later than 14 days from the day on which we are informed of your decision to withdraw from this contract. These refunds will be made using the same payment method you used for the initial transaction, unless you have expressly agreed otherwise; in any case, it will not incur any costs as a consequence of this reimbursement. We can suspend the refund until receipt of the goods or until you have demonstrated that you have returned the goods to us, whichever is earlier.

Please return or deliver the goods to this address:

Marco Minchiatti, Strada Marscianese Sud, 1 – 06053 Deruta (PG) without undue delay and in any case within 14 days from the day on which he communicated his withdrawal from this contract.

The deadline is met if you send back the goods before the 14-day period has expired.

The costs of returning the goods will be at your expense. You are required to ship the goods with a tracked shipment.

Model withdrawal form

(Complete and return this form only if you wish to withdraw from the contract.)

To Marco Minchiatti, Strada Marscianese Sud, 1 – 06053 Deruta (PG), Tel. +39 3474645994, [email protected]

  • I / we [] hereby notify the withdrawal from my / our [] sales contract

of the following goods / services [*]:

  • Ordered on () received on ()
  • Name of the consumer (s)
  • Address of the consumer (s)
  • Signature of the consumer (s) (only if this form is notified on paper)
  • Date 


(*) Delete the wording.

Warranty and Liability

The statutory warranty provisions apply.

Payment methods and discount coupons

Terms of payment

Payments can be made by credit and prepaid cards, advance bank transfer, Paypal and cash on delivery. reserves the right, in particular cases or according to the delivery method chosen by the customer, to accept only certain payment methods. We do not accept postal orders or bank checks.

Payment by credit card

Payment by satispay 

Payment by Stripe 

Payment by amazon pay 

Payment by PayPal 

Advance bank transfer

The goods will be sent automatically upon receipt of payment in our system which normally takes place within 2-3 working days following the transaction. The copy of the bank transfer will not be accepted for the purpose of order fulfillment.

Bank account details:



IBAN: IT71R0301503200000005652600 

Discount codes and coupons

When redeeming a discount voucher, the prerequisites such as the minimum order value, the expiry date of the voucher itself, etc. must always be verified … information on the voucher itself. Only one discount can be used for each purchase. Discount codes or coupons cannot be traded, cannot be redeemed for cash, nor can they be refunded afterwards.

Legal interest on arrears:

In case of late payment, the legal interest on arrears will be equal to 5 percentage points in addition to the reference rate of the European Central Bank (ECB). If the customer is not a consumer, the default interest will be 8 percentage points in addition to the aforementioned reference rate. reserves the right, upon receipt, to charge a higher default interest.

Data security takes this issue seriously. The privacy policies can be found in the footer (lower part) of the site.

Site manager

Marco Minchiatti 

Strada Marscianese Sud, 1 – 06053 Deruta (PG). 

Secure payment

Our secure payment

We use the SSL protocol for your security.

You can use Visa/MasterCard/PayPal/amazon pay/Stripe/Satispay 

You can pay with your preferred payment method.

We accept all the most popular online payment methods.